Cheltenham Jazz Festival 2026

In April and May 2026, I volunteered at the Cheltenham Jazz Festival across multiple days, gaining hands-on experience working within a large-scale live music festival environment.

Throughout the festival I worked across front-of-house, ticketing and audience management roles at a range of venues and performances. My responsibilities included assisting attendees, managing queues, checking tickets and supporting the smooth running of events during busy performance schedules.

Working across long shifts in a fast-paced public-facing environment helped me further develop my communication, teamwork and problem-solving skills while maintaining professionalism under pressure. The role also gave me valuable experience interacting with audiences and working collaboratively alongside festival staff and volunteers to ensure events ran efficiently.

The experience provided a strong insight into the operational side of live events and reinforced my interest in working within the music and festival industries. Being part of a nationally recognised festival also allowed me to observe how large cultural events are coordinated across multiple venues, teams and audiences.

Volunteering at Cheltenham Jazz Festival strengthened both my confidence and understanding of live event management, while also demonstrating the importance of organisation, adaptability and audience experience within the music industry.

Skills Developed:

• Front of House Operations

• Ticketing & Audience Management

• Customer Service

• Communication & Teamwork

• Problem Solving

• Time Management

• Working Within Live Event Environments